Privacy Policy

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What Information About Me Is Collected and How is it Used?

We collect and store information that you enter into this Website or that you provide to our Customer Service Department. For example, when you open an account or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, partial credit card number and expiration date. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. Your contact information, such as name, e-mail address and postal address, also may be used to contact you about sales and special offers offered on this Website and new site features, unless you have opted not to receive promotional communications in connection with this Website.

We collect and store certain other non-personally-identifiable information automatically whenever you interact with this Website. For example, we collect your IP address, browser information, and reference site domain name every time you visit this Website. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Website and to provide our customers with a fulfilling shopping experience.

Also, like many Websites, we use "cookies", which are files stored on your computer's hard drive by your browser. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this Website without checking out. Most browsers accept cookies automatically but allow you to disable them. We can offer you a better shopping experience on this Website if you leave cookies "turned on".

We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you. We also collect and use personal information in order to meet legal, regulatory, audit, processing and security requirements, and as otherwise required or permitted by law.

Is Information Collected From Children?

We do not sell or ship any items ordered through this Website directly to anyone who we actually know to be under the age of 18, nor do we collect any personal information from anyone who we actually know to be under the age of 18. If you are under the age of 18, you should use this Website only with the involvement of a parent or guardian and should not submit any personal information to us.

With Whom Do You Share Information?

We may share with others any personal information that you provide to us through this Web site or through our Customer Service Department, with your consent, for purposes that are obvious, or for purposes identified in this Privacy Policy or before we share the information. In addition, we may disclose personal information in order to meet legal, regulatory, audit, processing and security requirements, and as otherwise required or permitted by law.

We may engage third parties to perform services on our behalf in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Website evaluation, data analysis and, where applicable, data cleansing. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform and expect them to handle this information in accordance with our privacy policies, subject to legal requirements in relevant jurisdictions (including foreign jurisdictions) applicable to them.

We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid request from a law enforcement agency or an order of a court having jurisdiction; or such release is necessary to protect the rights, property or safety of SIRKit or any of it's affiliates, or any of our or their respective affiliates, business partners, customers or others.

We may share non-personal or aggregated information with our marketing partners, advertisers, and others from time to time. Examples of such non-personal information include the number of users who visited this Website during a specific time period or purchased a specific product through this Website.

We do not share or sell mailing lists at any time to third parties.

What Steps Are Taken To Keep Personal Information Secure?

We use various security measures, including Secure Socket Layer (SSL) encryption technology, to protect personal information that we collect. If you place an order through this Website, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. Your Passwords are encrypted and cannot be looked at. If you wish to wish to reset your password please use the online tool or contact our Customer Service Department.

How Can I Access, Correct and Update Personal Information?

You can access, correct and update certain personal information that you have provided to us by clicking on "Customer Login" link located on the main page. There may be instances where we may not be able to provide you with access, for example, where the information contains confidential commercial information.

Can I Indicate Whether or Not I Want To Receive Promotional Communications?

There are several ways in which you can tell us whether or not you want to receive promotional communications from us. All email communications that are promotional or sales related will include an unsubscribe link which allows you to remove yourself from our mailouts immediately. All new accounts will be signed up for mailouts unless you un-check the applicable checkbox on the sign-up form. 

What Happens When I Link To or From Another WebSite?

This Website may contain links to Websites operated by third parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other Websites. We encourage you to be aware of when you leave this Website and to read the privacy policies of each and every Website that you visit.

How Will I Be Informed About Changes Regarding This Privacy Policy?

You must check back to review this page. Changes can be posted at any time without notice. Consider our newsletter to stay up to date

Questions?

We will be more than happy to field all questions you have in relation to this policy at support@sirkit.ca

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